➢ The manufacturing industry has supplied many quality-improvement methodologies that have been successfully utilized in health-care delivery, such as Plan-Do-Study-Act (PDSA) cycles, Total Quality Management, Six Sigma, and Lean.
➢ Many tools of quality improvement, such as PDSA cycles and DMAIC (Design-Measure-Analyze-Improve-Control) of the Six Sigma method, are similar to the scientific method that is familiar to clinicians.
➢ Correct identification of the sources and types of process variation within a system is paramount for process improvement.
➢ Reduction in process variation via standardization and reinforcement of process protocols leads to improved process outcomes.
➢ Quality-improvement projects should define a clear governance structure to maintain project timeliness and completion.
Investigation performed at the Montefiore Medical Center/Albert Einstein College of Medicine, Bronx, NY
Disclosure: No funding was required to complete this review study. The Disclosure of Potential Conflicts of Interest forms are provided with the online version of the article.
- Copyright © 2016 by The Journal of Bone and Joint Surgery, Incorporated